Ratings and Reviews of Online Casinos
1. Sol Casino
Free Sign-Up Bonus: 200 Free Spins ( Free Sign-Up Bonus Link )
First Deposit Bonus: 200% up to €/$ 1000 ( Registration Link )
2. Fresh Casino
Free Sign-Up Bonus: 100 Free Spins ( Free Sign-Up Bonus Link )
First Deposit Bonus: 100% up to €/$ 500 ( Registration Link )
3. Jet Casino
Free Sign-Up Bonus: 200 Free Spins ( Free Sign-Up Bonus Link )
First Deposit Bonus: 150% up to €/$ 1000 ( Registration Link )
Beem Casino does not pay out
Hello I have problems with the Beem Casino. It’s about 1500 euros. Every time I ask about it, another excuse comes up. I have already submitted a complaint. can you please help
Hallo ich habe Probleme mit den Beem Casino. Es geht um 1500 Euro. Immer wenn ich danach frage kommt eine andere Ausrede. Beschwerde hab ich schon eingereicht. Könnt ihr bitte helfen?
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Social Media & Community Lead
Hi, you might be interested in reading our thread about Beem casino.
To sum it up, the casino was decent last year, but it became worse and much worse since the beginning of this year. Something must have happened there and many people have issues with delayed withdrawals. I know about cases where the players eventually got paid after many weeks so it’s not all lost for now.
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Daniel
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I will now wait until next week Wednesday. Then the 14 day period is over. I would then file a complaint. I lost trust in Beem Casino. And I hope that you can help me then
Ich werde jetzt noch bis nächste Woche Mittwoch warten. Dann ist die 14 Tage Frist um. Ich würde dann Beschwerde einlegen. Ich hab das Vertrauen in Beem Casino verloren. Und hoffe das ihr mir dann helfen könnt
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Social Media & Community Specialist
Hello,
we will try to help you get your winnings, let’s hope that Beem casino will pay some attention to complaints.
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Radka
Original
Translation
Thank you, as I said, I’ll wait until Wednesday. If nothing happens by then, I’ll let you know
Danke schön, wie gesagt ich werde jetzt bis Mittwoch warten. Wenn sich bis dahin nichts tut werde ich mich melden
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Social Media & Community Specialist
We’ll be here. Fingers crossed – hope you will not need our help in the end!
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Radka
Original
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Thank you very much
Danke schön
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Radka
Original
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I asked the support again today. The only information that came up was that I should wait a few minutes. After more than 30 minutes of waiting, the support also stopped responding. Have now sent an email where I have expressly written that if nothing has happened by Wednesday that I will file a complaint. I’m curious if I’ll get an answer
Ich habe heute über den Support nochmal nach gefragt. Es kann kam dann nur die Information ich soll ein paar Minuten warten. Nach über 30 Minuten Wartezeit hat der Support auch nicht mehr reagiert. Hab jetzt eine Email geschickt, wo ich ausdrücklich geschrieben habe, wenn sich bis Mittwoch nichts getan hat, dass ich Beschwerde einreichen werde. Bin gespannt ob ich eine Antwort darauf bekomme
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Social Media & Community Specialist
I can’t say I’m surprised 🙁.
Their rating fell significantly a few weeks back and it does not seem that the quality of their services will improve shortly.
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Radka
Original
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To be honest, I’m not surprised after what I’ve read in the last few days. My email was of course ignored by Beem Casino. Then I will probably have no other choice and I have to lodge a complaint. Hopefully I can get my money that way
Ich bin ehrlich gesagt auch nicht überrascht nach dem was ich die letzten Tage alles gelesen habe. Meine Email wurde natürlich von Beem Casino ignoriert. Dann wird mir wohl nichts anderes übrig bleiben und ich muss Beschwerde einlegen. Na hoffentlich komme ich dann so an mein Geld
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I filed a complaint today. Because last weekend Beem Casino claimed that it would be processed during the week, but since nothing happened and my email was ignored, I have now filed a complaint. I hope that you can help me
Ich hab jetzt heute Beschwerde eingelegt. Weil letztes Wochenende hat Beem Casino noch behauptet das es die Woche bearbeitet wird, aber da nichts passiert und da meine Email ignoriert wurde, hab ich nun Beschwerde eingereicht. Ich hoffe das ihr mir helfen könnt
Edited by author 8 months ago
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Social Media & Community Specialist
Hello Michid,
We will do our best to help you. I urge you, however, to find a more decent casino to play – I believe you’ve already planned to do so.
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Radka
Original
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Thank you very much for wanting to help me. So far I’m still waiting for my complaint to be accepted.
Yes, I will definitely stay away from such casinos in the future
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Why was the complaint I submitted yesterday simply deleted?
Another player filed a complaint today and it has been opened. I have now submitted another complaint, I hope it works this time or that I am told the reason why it is not accepted
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Social Media & Community Specialist
Hello Michid,
I can see your recent complaint placed on 06.06.22 is waiting to be approved:
Can you check if it is ok, please?
We do not delete complaints, I’m, sure about it. However, until your complaint is accepted other players don’t have access, just you and the Complaint Team.
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This is exactly the complaint I filed yesterday. But I also wrote a complaint on June 5th and it was gone all of a sudden
Genau das ist die Beschwerde was ich gestern eingereicht habe. Aber ich hatte am 5.6 auch eine Beschwerde geschrieben und die war auf einmal weg
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Social Media & Community Specialist
Frankly, I can’t see such a complaint. But you said that you posted the same again, correct?
So this current complaint against the Beem Casino (again) covers your issue, am I right?
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Yes, exactly one day later I submitted the same complaint again about Beem Casino.
Ja genau ich habe genau einen Tag später nochmal die selbe Beschwerde eingereicht wegen dem Beem Casino.
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Social Media & Community Specialist
So no complaint is missing and there is no point in submitting two identical complaints, so it’s probably better this way. 🙂
Please, allow the Complaint Team some time to get in touch with you.
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The complaints I set up on June 5th suddenly disappeared a day later. So I filed the same complaint again. Yes of course I will wait
Die Beschwerden die ich am 5.6 eingerichtet hat, war ein Tag später plötzlich weg. Deshalb habe ich die selbe Beschwerde nochmal eingereicht. Ja klar ich werde warten
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